Privacy Policy

Your privacy is important to us. It is Feedelo's policy to respect your privacy in relation to any personal information that we may receive through the Feedelo website or other associated platforms.

We only ask for personal information when it is essential to provide you with some kind of service. We do this by fair and legal means, with your knowledge and consent, always informing you of the reason for which we request the respective data.

We only keep your personal information for as long as the service is being provided. When we store data, we guarantee its protection, preventing possible loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We do not share personally identifiable information publicly or with third parties, except as required by law.

Since the Feedelo website may contain links to external websites, we inform you that we have no control over their content and practices and, therefore, in these situations we are not responsible for the respective privacy policies.

It is your right to refuse to share your personal data, so in these cases, access to our services may be impossible.

By continuing to use our site, you are accepting our privacy policy and practices. If there is any question regarding the way we handle personal data, you can contact us.

Feedelo Cookie Policy

What are cookies?

As with almost all corporate websites, this website uses cookies. These are small files that are stored in the computer's memory to improve the user experience.

How do we use cookies?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no standard options for disabling cookies without disabling the functionality and features they add to this site. It is recommended that you do not delete all cookies if you are not sure whether or not you need them to access the desired service.

Disable cookies

If you wish, you can prevent the storage of cookies by adjusting your browser settings (see the Help in your browser to find out how to do this). Please be aware that disabling cookies will affect the efficiency of this and many other sites you visit frequently. Disabling cookies generally results in the disabling of certain functionalities and features that are important to the performance of the websites. Therefore, it is recommended that you do not disable cookies.

Cookies important to us

• Account related cookies
  
  If you create an account on our website, cookies will be used to manage the registration process and general administration. These cookies will be deleted when you leave the system, however, in some cases, they may remain to remind you of your preferences.
  
  
• Login related cookies
  
  We use cookies when you log in. This way, you don't need to enter your credentials every time you visit the page. These cookies are normally removed or cleared when you log out.
  
  
• Cookies related to information sent by email.
  
  You may receive some information by email if you wish. In these cases, cookies make it easier for you to choose whether or not to receive such information.
  
  
• Orders and Purchases
  
  This site offers ease of shopping online and some cookies are essential to ensure that your order will be handled and processed properly.
  
  
• Survey Related Cookies
  
  We periodically offer surveys and questionnaires to provide you with interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after pages have been changed.
  
  
• Form-related cookies
  
  When you submit data through a form, cookies are useful for remembering this information and for auto-completing it on other occasions.
  
  
• Site preferences cookies
  
  To provide you with a great experience on this website, we set cookies so that your preferences can be memorized, facilitating your interaction with our digital platform.
  

Third Party Cookies

In some special cases, we also use cookies provided by third parties. These are highly reliable:

• Google Analytics

  This tool helps us understand how you use our site and how we can make our content more interesting to you during your visit. For more information about these cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this website so that we continue to produce valuable and interesting content. These cookies can measure the time you spend on our pages and the type of information you value.

We periodically test new features and make subtle changes to the way the site presents itself. When we test new features, cookies help us to optimize and offer useful services and tools to our users.

As we sell products, it is important that we analyze statistics and user behavior against our offer. In this way, we can adapt and predict accurately, avoiding unnecessary costs and investing in what really adds value to our target audience.

User Commitment

The user undertakes to make proper use of the content provided by Feedelo, as well as:

  A) Not to engage in activities that are illegal or contrary to good faith and public order;

  B) Not to disseminate advertising or content of a racist, xenophobic nature or any type of illegal pornography, in support of terrorism or against human rights;

  C) Not to cause damage to the physical (hardware) and logical (software) systems of Feedelo, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of cause the aforementioned damage.

More information

We hope that all your questions have been answered and, as mentioned above, we suggest that cookies are not deleted in order to improve and facilitate the user experience on digital platforms.

This policy is effective from October 2021.